Could not reserve record (2 tries). Keep trying?

When attempting to reset User password (Security / User / Define form) in R12, the following error occurs.

ERROR:

“Could not reserve record (2 tries). Keep trying?”

CAUSE:

Seams that it was there a deadlock to a session.

SOLUTION:

1. The session that has a deadlock should be killed
Or
2. Bounce the application including database.

Thank You !!

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