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DB Timeout Issue In ICS

 

 

Call PLSQL from ICS DB adapter, if ICS to DB calls take more than 240 seconds it will timeout at ICS.

Can we increase this value to some value higher?

Solution:

Timeout can not be changed. It is set to 240sec.
If you are still getting timeout, then we need to find out what is the root cause of Agent timeout. Agent logs should contain information on communication status between ICS and agent, and trace of DB requests processing.

 

Thank you !!

 

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